TERMS:
REFUNDS:
Flowers being a product likely to expire quickly, all flower orders are final sale. Secret Flowers uses their expert discretion when creating a product. The flower quality and design must meet their criteria before leaving the studio. The following measures are recommended to prolong the life of the flowers:
Ensuring vase is full with clean water
Avoid placing arrangement in direct sunlight
Do not expose arrangement to extreme heat or cold temperatures
ORDERING:
There are no same day orders. All orders must be made with at least a 24-hour notice. Custom orders are recommended to be placed in advanced. Minimal variation in the color of the products, the arrangement of the flowers, the sizes, etc. does not engage the responsibility of Secret Flowers and does not affect the validity of the sale. The photos are not contractual, a bouquet or arrangement ordered may not correspond completely exactly to the photo. When filling out the description box, every flower type and color is not guaranteed, but used as a reference.
DELIVERY:
Secret Flowers is located at 207 N Davis Ave. The delivery radius must be within the Richmond City limits.
Flowers are delivered between the hours of 11:00am-3:00pm. An email notification will be sent once delivered.